Information collected
Individual inquiry forms collect country or territory, city or region, name, email and an optional telephone or WhatsApp contact. Organization forms may also collect entity name, professional role, authorization details, operating market, indicative requirements and the business or scientific inquiry submitted.
Do not submit health or payment information
METRYVA CARE is not a healthcare provider. Do not submit medical records, diagnoses, prescriptions, identification documents, insurance details, payment-card information or other sensitive health data through this website.
Purpose of processing
Inquiry data is used to respond by country or territory, provide available general pathway information, assess organizational fit, verify professional or corporate details and conduct appropriate technical, regulatory or commercial follow-up.
Sharing and retention
Information may be shared with qualified regulatory, manufacturing, distribution, pharmacy, clinical, research or professional advisers only where reasonably necessary to assess or respond to the inquiry. Records are retained only for legitimate service, legal, regulatory, security and business purposes.
International processing
Because inquiries may involve multiple jurisdictions, information may be reviewed or processed outside the country from which it was submitted, subject to applicable contractual, legal and security controls.
Your choices
You may request access, correction or deletion, or withdraw consent to future contact, by using the same communication channel through which the METRYVA CARE team responds. Applicable legal retention duties may limit deletion.
